Contact Us

We'd love to hear from you.

Whether you have a question about one of our jewelry pieces, need help with an order, or have a question about shipping or returns, our customer service team is here to help.

Customer Service

Email: lily689863@outlook.com

For questions regarding an existing order, please include your order number whenever possible so that we can assist you more efficiently.

Order Inquiries

If you are contacting us about an order, please provide:

Your order number
The email address used when placing your order
A brief description of your question or concern
Photos, if your inquiry involves a damaged, defective, or incorrect item
Response Time

We generally respond to customer inquiries within 1–2 business days.

During weekends, holidays, promotional periods, or periods of high inquiry volume, our response may take slightly longer.

Thank you for your patience and for choosing Westmontwear.

We look forward to hearing from you.