Shipping policy
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Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Standard Shipping
Our standard shipping option is available for:
$5.99
Estimated delivery time:
7–14 business days
Free Shipping
Enjoy free standard shipping on orders of $50 or more.
The free shipping offer applies to eligible orders after any applicable discounts and before taxes, where applicable.
VIP Express Shipping
For customers who prefer faster delivery, we offer VIP Express Shipping:
$9.99
Estimated delivery time:
5–7 business days
VIP Express Shipping may not be available for every destination. Available shipping options will be displayed at checkout based on your delivery address.
Delivery Time
Delivery times are estimates and begin after your order has been processed and shipped.
Actual delivery times may vary depending on your location, local carrier operations, customs processing, weather conditions, holidays, and other circumstances beyond our reasonable control.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Please allow approximately 24–72 hours for tracking information to become available or update in the carrier's system.
If your tracking information does not immediately show movement, please allow some additional time for the carrier's system to update.
Customs & Import Duties
Depending on your destination, your order may be subject to local taxes, customs duties, import fees, or other charges imposed by local authorities.
Any applicable customs duties, taxes, or import charges are the responsibility of the customer.
Customs processing may also affect the estimated delivery time.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
lily689863@outlook.com
Please include your order number and tracking information, if available.
We will do our best to assist you and help determine the status of your shipment.
Incorrect Shipping Information
Please carefully review your shipping address before completing your purchase.
If you notice that your shipping information is incorrect, contact us as soon as possible at lily689863@outlook.com.
We will make reasonable efforts to update your information before the order is shipped. Once an order has been shipped, we may no longer be able to change the delivery address.